These are the questions we get asked the most. If your question isn’t answered here, get in touch and we’ll reply personally.
Q. Do you carry stock bikes?
A. No – every bike we make is made to order to suit the customer's requirements.
Q. Are there differences in geometry between models?
A. No – the geometry is always designed around the the customer and their desires.
Q. What is "butting" and how does it affect the bike?
A. Butting is the process of making tubes thinner in the middle than they are at the ends. A butted tube is lighter than a comparable tube with consistent wall thickness (known as a straight-gauge tube). Butting can be used to make a frame lighter, or to aid frame compliance if done selectively. We buy all our titanium tubing in straight gauge and do our own butting. This lets us butt more aggressively for very light riders and more conservatively for heavier or more powerful customers. It also lets us tune the feel of the frame by deciding exactly where the butts (the thicker sections of tube) begin and end. Our steel tubing comes pre-butted from the manufacturer.
Q. What top tube slope can I have on my bike?
A. Basically any slope you prefer. Most of our bikes are what we call 'semi-sloping', with a slope between 4 and 6 degrees. Some customers prefer a level (traditional) top tube, others like a very compact bike. It's entirely up to you.
Q. Which material is best for a bike? Aluminium, steel, titanium or carbon?
A. All of these materials when designed correctly can make a beautifully riding bike. Each material has its own inherant attributes in regards to liveliness and stiffness. We choose to build with steel and titanium because we feel that these materials both offer a beautiful ride quality, tremendous durability, repairability and a classic look that we admire.
Q. What type of steel / titanium do you use?
A. We source US Grade 9 Certified tubing for our titanium bikes. Our steel bikes are a blend of the latest steel tubes from Columbus, Reynolds and Dedacciai. A single steel frame may consist of tubing from more than one tube supplier as we base our tube selection on each customer's requirements.
Q. Is stainless steel an option?
A. Yes – we have been building with Reynolds' 953 stainless tubing since it was developed. In fact, we were one of two builders selected by Reynolds to help refine stainless steel building technique (the other was Independent Fabrication). We have also built with Columbus XCr.
Q. I'm a big guy and love riding. Are there weight limits on your bikes?
A. No – we design every bike we make around its rider. Whether you are 45kg or 120kg we can build a bike to suit you.
Q. What kind of warranty do you offer?
A. Warranty on our Baum frames are lifetime for the original owner for manufacturing defect. Racing our bikes does not void our warranty. Forks used on our frames carry their standard manufacturers warranties. Chris King headsets carry a 10 year warranty.
Q. Tapered steerers, semi-integrated headsets, integrated headsets, standard headsets….which way do I go?
A. There are quality options in all of these configurations now. It really depends on how you like the balance of pros and cons for each. We're happy to discuss with you.
Q. Do I need a custom size?
A. Many riders do require a custom size, and many more can benefit from one. We have built our business around fitting the bike to the rider and believe that there is no better feeling than riding a bike that fits you perfectly through your local terrain. That said, standard sizes can fulfill the needs of many people. We offer 27 standard sizes to get our 'standard' customers as close to a custom fit as possible.
Q. Can you match the geometry of my 10 year old frame?
A. Yes, over the years we have amassed a database of many frames, which we can use to match the geometry of your reference bike. Alternately you can bring your frame in to the factory for us to measure for you.
Q. Can you retrofit S + S couplings to my existing Baum frame?
A. We may be able to, however fitting is limited to round tubing only. Please contact us directly.
Q. I'm in Melbourne, can I visit your factory?
A. Certainly! We'd love to give you a tour of the factory. All we need is a call or email us to book in a time. A nice coffee awaits you!
Q. Can my bike be painted in my favourite colour?
A. The PPG Deltron Automotive paint we use puts around 50,000 colours at our disposal. We have chosen 30 standard colours for our bikes as we know these colours work well with our graphic schemes. If you have a special request, we're open to discussion. See the paint and personalisation page for ideas.
Q. Can you refinish my 5 year old Baum frame if I get tired of it's look?
A. Yes. (But not for free). That is the beauty of our frames, if you feel like a change or the paint is not longer looking fresh off the spray gun, we can do a full repaint in the scheme of your choice.
Q. Do you build track or cyclocross frames?
A. Yes. We base our track and CX frame requests on our road line-up, with modifications to suit the demands of the required discipline.
Q. Are frames numbered?
A. Each frame has it's unique serial number hand-stamped into the inside of it's drive side dropout.
Q. Do you still build lugged frames?
A. As a rule, no. We are very slavishly dedicated to, and considerably enamored with TIG construction.